Travel/Location Tickets Gates Camping RV's Artist Performances Concert Grounds Family Camping A.D.A Camping Vending Miscellaneous

TRAVEL/LOCATION:

Q - What is Marvin's Mountaintop address? Is there a good link for directions?
A - There is no postal address to Marvin's Mountaintop, so MapQuest will not work. Directions are here.

Q - How can I find out how far it is to Marvin's Mountaintop from my town?
A - We have created a page with driving distances from many cities. (click here)

Q- Are there any airports close by?
A- The closest airport is Pittsburgh Intl. Airport. (click here)

Q - Are there any train stations close by?
A - There are no train stations nearby. Check out Amtrak for destination map.

Q - Are there any bus stations close by?
A - There is no bus service to Masontown.

Q - Will you be allowing re-entry to the festival site?
A - Re-Entry (with wristband) will be permitted only after Friday evening due to traffic. All vehicles will be searched upon re-entry.

Q - Are there any hotels close by?
A - Yes. The nearest hotels are in Morgantown, WV, approximately 30 minutes drive from the site. There are no hotels or motels in Masontown.

TICKETS:

Q - Will you be selling single-day tickets?
A - No.

Q - How long will the discounted Early-Bird Tickets be available?
A - All tickets are available on a first-come, first-served basis and are only available while supplies last. We will try to give everyone a heads up as we get close to selling out Early-Bird tickets. Join the All Good Facebook , Twitter , or MySpace , or subscribe to the newsletter on our homepage for these and all other All Good related updates.

Q - Will the show sell out?
A - Have you seen the line-up?

Q - Where can I buy tickets?
A - Tickets will initially only be available through phone and internet. A list of retail ticket outlets will be available later on our buy tickets page. Tickets will be available at these outlets in June.

Q - Can I arrive early?
A - Please note: Early arrival is ONLY allowed after 2 PM on Thursday with a 4-day pass or by purchasing an Early Arrival ticket to accompany your 3 Day pass.

Q - Is there a ticket Will Call?
A - ALL TICKETS WILL BE SHIPPED. There is no Will Call pickup the weekend of the festival. If there is an issue with delivery of your tickets, please contact the online service where you purchased your tickets. In the event that your tickets cannot be reshipped, we will only make arrangements directly with the online service that shipped your order. The online provider will give you more information at that time on what to do when you arrive at the festival. To avoid any day-of-festival delays, we strongly encourage you to resolve any ticketing issues directly with the On-Line Ticket Outlet before arriving at the festival. Lost or stolen tickets will not be reissued. No Exceptions.

Q - Can I get a refund on my ticket?
A - This event will occur rain or shine. No refunds will be made except in the case of event cancellation.

Q - Will you be selling tickets at the gate?
A - If tickets are still available, they will be available at gate price the weekend of the festival. Space is limited in the General Admission RV Section and we recommend purchasing an RV/RV Companion pass in advance to ensure a space. Even Better Packages have sold out in advance every year and Even Better RV Passes go quickly.

Q - Can children attend? Do they have to pay?
A - We welcome families of all ages. There are reduced rates on children's tickets. Check the TICKETS page for details.

Q - When will the tickets purchased online be sent out?
A - All tickets purchased online will be sent out approximately 3 weeks before the event. Please contact Musictoday at 800-594-TIXX or allgoodtix@musictoday.com with any questions, changes or additions to your order. If you have a more specific question about ticketing or want more information before purchasing a ticket, please contact boxoffice@allgoodfestival.com . Be sure to refer to your confirmation receipt and online contact for further questions.

Q - Help, I've moved and my mailing address is new. How can I get my ticket?
A - Please contact Musictoday at 800-594-TIXX or allgoodtix@musictoday.com. This will ensure that your address has changed and that your tickets will be sent to your new address sometime around the end of June. If you are purchasing tickets for a group of people and plan on arriving separately, please make sure each group member has his/her tickets upon arrival.

GATE:

Q- - What are gate hours?
A - Check out Gate Info . Once gates open, they will remain open at all times for the duration of the festival.

Q - Will you be allowing re-entry into the festival site?
A - Exit and Re-entry will not be available until Friday evening or until incoming traffic clears. At that time you will be able to re-enter provided that you have valid proof of purchase (wristband).

CAMPING:

Q- - If we arrive early to the site will we receive the camping and parking sites nearest to the concert area?
A - We will do our best to ensure that patrons arriving the earliest will receive camping that is closest to the concert area.

Q- - What does that mean?
A - Exactly what it says above.

Q- - Will I be allowed to camp next to my car?
A - Tents and cars will be together in most areas. Some areas will provide tent camping only. Due to the rugged terrain vehicles and tent camping will be separate in some cases. Vehicles that cannot be directly next to tents will be as near as possible. All cars will be parked in designated areas. Please plan ahead for carrying your gear from the parking area to your camp site. Day parking is available too.

Q - Will there be a separate family campground? What are the rules?
A - There is a designated family camping area for families with children 12 and under. Space is limited, and only parents with children 12 and under traveling in the same vehicle can camp in this location. We cannot be held accountable if you misinterpret this rule. There will be a designated quiet camping area that will provide additional space for families if the family camping area fills up.

Q - Are Rv's allowed?
A - See our RV-ing FAQ section. (scroll down)

Q - Will I be able to walk to my car 24 hours a day?
A - Yes, and the parking lot will be monitored by security.

Q - What can I expect as far as camping accommodations?
A - Marvin's Mountaintop offers a wonderful scenic landscape where field camping and limited shade camping is available. Please provide your own tent and sleeping gear and check out our "What To Bring" page for more suggestions on making your camping experience comfortable.

Q - What sort of on-site services will be available?
A - There will be port-a-johns, ice for sale, food, crafts, showers, trash & recycle centers, and some surplus items for sale in the campground. ATM's will be available in the concert grounds.

Q - Will there be showers?
A - The Masontown Volunteer Fire Department will be providing a shower service on site for a nominal fee. Proceeds benefit the local community. Shower hours will be posted at the shower houses on site.

Q - Can we bring pets?
A - No pets are allowed at this event. Please be aware that we do enforce this, and that your tickets will not be refunded if you bring a pet and are turned away. Please make all preparations necessary to have your pet cared for before you arrive.

Q - What sort of handicap facilities will be provided?
A - There will be handicap accessible port-a-johns in the concert grounds. A Government issued ADA Handicap permit is required for special parking and camping needs. There are no stairs required to access concert and camping area. (contact ADAcamping@allgoodfestival.com for more information).

Q - Are there any specific rules we should be aware of regarding the campgrounds?
A - No weapons, no ground fires, no generators, no violence, no stealing, no vending or selling anything legal or illegal without a permit.

Q - Can our band set up and play the campgrounds?
A - No.

Q - Are any sort of generators allowed?
A - No generators are allowed in the campground. RV's can use muffled generators in the RV section only.

Q - Will you be providing any sort of electrical hook-ups in the campground?
A - No.

Q - What sort of security will be on hand at the campground?
A - There will be festival-friendly security throughout the entire festival.

Q - Can we use a Coleman propane grill stove at our campground?
A - Yes, for personal use only. We do enforce a no selling without permit rule.

Q - Can we set up EZ up tents?
A - We will not permit EZ-ups or open canopies to be set up along any of the main roads as they are for official vendors only. Please zip up your EZ-up and keep them off the main paths, or use Camping shade tents. Anything that suggests selling or unregistered vending from an EZ-up or open canopy will be shut down and ejected without refund.

RV CAMPING:

Q - Will there be a separate RV section? What are the rules?
A - All RVs and buses are required to have one RV Parking Pass per vehicle. There is an RV area for pop up campers, trailers, and RV buses. There are no electrical hook-ups. To purchase tickets for RV campers, pop ups, buses, or camper trailers, click here .

Q - Are there reservations?
A - Your RV Pass is your reservation. This ticket is per vehicle. If you have special requests (ie; to camp next to another RV friend) please send your request to boxoffice@allgoodfestival.com . Those who purchase an RV ticket in advance (online) will receive special announcements via email.

Q - Can I buy an RV Pass at the gate?
A: Yes. RV passes can be purchased at the gate for $75 but we strongly encourage you to buy in advance so we can better accommodate everyone.

Q - How do you define an RV?
A - For the All Good Festival an RV is considered to be any vehicle larger, in length or width, than a sixteen-passenger van. Box trucks are not permitted.

Q - How much space will I have?
A - Each RV Pass grants the holder a space the length of (1) one vehicle and 8' out from the main door side of the camper. One pass per vehicle. See below for companion vehicle rules. Please be considerate of your neighbors.

Q -I have a travel trailer (Suburban pulling a 32 ft. trailer). Can I park in the RV area, keeping my truck parked with my camper during the event?
A - You will need to purchase the RV pass ($50 adv.) w/ Companion Pass ($45 adv.) to keep your vehicles together. Without this the truck will need to be parked in a separate lot nearby.

Q - Do we have to buy an RV campion pass to keep our tow vehicle (a Jeep) with our pop up tent trailer?
A - Yes, it takes the space of another vehicle.

Q - Can I move my RV during the festival?
A - No. Once parked in a space, an RV must remain there until the festival is over. If you move your RV you will forfeit your space and your RV pass. -

Q - Will there be pumping or water refilling available during the festival?
A - There will not be water refilling available during the festival.

Q - Can we park RVs in the same group next to one another?
A - Yes, as long as you enter the festival grounds together. You will not be able to reserve spaces or hold space for late arrivals. We cannot guarantee space if you do not travel together.

Q - Can my friends park their car next to my RV?
A - Yes, with the purchase of a companion pass, and vehicles must arrive at the same time. We do not reserve spaces for any reason.

Q - Can I buy more than one companion Pass?
A - No. Due to limited space we can only allow one Companion Pass per RV.

Q - Can I buy an RV Companion Pass at the gate?
A - Yes, if they are still available. We recommend that you purchase your RV Companion pass in advance.

Q - Will there be dumping areas or hookups in the RV area?
A - No.

Q - Can I park my RV in the family camping area?
A - Sorry, no. All RV's are required to purchase an RV pass and must park in the designated RV camping area. RV parking in the family camping area is not permitted.

Q - Will there be gas on-site if we run out?
A - No, there will not be gas available on-site so please fill up before entering the festival and plan ahead for your use of generators.

ARTIST PERFORMANCES:

Q - Is there a schedule of performances?
A - The schedule of performances will be posted on our All Good Artists link 2 weeks prior to the event.

Q - Can you email me a copy?
A - Those that attend the festival will get a schedule of events included in our All Good program.

Q - Can I get a map of the campground?
A - Those that attend the festival will get a map included in our All Good program.

Q - What is the taping policy going to be? Will special taper tickets be required?
A All Good festival encourages audio recordings of our events. Just a note: we will no longer be allowed to offer sound board patches due to several artists' concerns with sound board quality. Please bring your own batteries & power and be respectful of other patrons. A taper's section will be provided with limited area, first come until full basis. At any time, All Good festival may modify or close the taper section if problems arise. Thank you for your understanding.

Q - Will I be allowed to videotape performances?
A - -No videotaping will be permitted in concert grounds.

CONCERT GROUNDS:

Q - What am I allowed to bring into the concert grounds?
A - Blankets, lawn chairs, and one sealed water container.

Q - What am I not allowed to bring into the concert grounds?
A - No Coolers, kites, video cameras, umbrellas, or alcohol will be permitted on the concert grounds. Beer sponsored by Starr Hill and Budweiser will be served in the concert area.

Q - Can we take pictures in the concert grounds?
A - Yes, photography is allowed.

Q - Will you be providing trash services?
A - Clean Vibes will be helping our green team for this event. They will be handing out trash and recycling bags to all campers, and will have trash and recycling centers throughout the camping and concert grounds. We cannot stress enough how important it is to help keep the scene clean. Please do your part to put your own trash in bags and pocket all your cigarette butts.

Q - Will smoking be allowed in the concert grounds?
A - Smoking is permitted. We request that all smokers pocket their butts. Leave the scene clean.

Q - What sort of security presence should I expect in the concert grounds?
A - There will be security on all entrances, in the camping and concert grounds, and on stage.

FAMILY CAMPING:

Q - What do I need to do to get a space in Family Camping?
A - See the General Information Page for more information on pre-registering or what to do if you wait until arriving at the Festival. We suggest you take advantage of our pre-registration process to avoid any delays upon arrival at the Festival.

Q - Does it cost anything to get a Family Camping space?
A - No, but you must purchase a valid General Admission ticket for every adult and a discounted children's ticket at the Box Office Tent for children ages 4-12. You can pick up the required wristbands and parking pass at the Box Office Tent upon arrival to the festival.

Q - How many people can a Family Camping space accommodate?
A - A Family Camping space can comfortably fit up to 6 total people (Adults and Children). Families with Children under 12 will only be allowed to use our Family Camping area. We will only allow up to 4 Adults in one Family Camping space. We ask that you be respectful of those around you while in Family Camping.

Q - What if one of my kids is under 12 but my oldest is over 13? Can we still get a Family Camping Space?
A - Yes. Help us out by pre-registering to let us know more about your family. This is a reasonable situation we'll accommodate.

Q - I've got 6 kids or I'm coming to the festival with another family. Can we still get a Family Camping space?
A - Of course. We again ask that you help us by pre-registering to let us know more about your situation. We don't want to discourage you from being able to camp in this area.

Q - Do you need to buy an Adult General Admission ticket in advance to Pre-Register?
A - Yes. We'll ask that you provide us with a valid order number during the pre-registration process. Purchase your General Admission tickets (and Early Camping tickets if you plan to arrive during the Early Camping period) before pre-registering.

Q - We're coming to the festival early to take advantage of the Early Camping. Do we also need to buy Early Camping Tickets for our kids?
A - No. However, a ticket is required for everyone age 4 and up. You can pick up the required wristbands and parking pass at the Box Office Tent upon arrival to the festival.

Q - I've got some friends camping in another area. Can they hang out with us in Family Camping during the festival?
A - No. Only guests with the required Family Camping wristband and parking pass will be allowed to access the Family Camping area. Every child and adult will be issued a Family Camping wristband at The Box Office Tent upon arrival, and access will be restricted to anyone without a wristband. We're only trying to keep the Family Camping area as safe as possible.

Q - We're going to check out the main camping area and then might consider moving to Family Camping later. Are we going to be able to do that?
A - No. Once you're settled into your camping area it's going to be almost impossible for this to happen. We suggest either pre-registering or registering for Family Camping upon arrival. You'll need to purchase Children's Tickets anyway, so follow the signs to the Box Office Tent when first arriving. If we've still got some spaces we'll register you on-site and give you what you need.

Q - What if you just want to buy Children's tickets and don't need a Family Camping space?
A - You'll just need to buy the discounted Children's Tickets at the Box Office Tent.

A.D.A. CAMPING:

Q - How do I get an A.D.A. accessible camping space?
A - See the General Information Page for more information on pre-registering or what to do if you wait until arriving to the Festival. We suggest you take advantage of our pre-registration process to avoid any delays at the Festival.

Q - Does it cost anything to get an A.D.A accessible camping space?
A - No, but you must purchase a valid General Admission ticket and provide proof of a state-issued A.D.A. endorsement at The Box Office Tent the weekend of the festival. The camping space will accommodate 3 People; 1 ADA and up to 2 companions. You will pickup the required A.D.A. wristbands and parking pass at the Box Office Tent upon arrival to the festival.

Q - Can I show up to the festival with a note from my doctor and get an A.D.A. space?
A - No. We only accept a valid state-issued A.D.A. endorsement.

Q - I' ve got some friends camping in another area. Can they hang out with us in the A.D.A. camping area?
A - No. Only guests with the required A.D.A. wristband will be allowed to access the A.D.A. camping area.

Q - Will there be a power supply I can tap into?
A - Sorry, No.

VENDING:

Q - What do I do to become a vendor?
A - All vendors are hand selected in advance. This is done to ensure an exciting variety of items for our music fans. Vendors must fill out an application and be approved as an official All Good festival vendor in order to be present at the event. Visit the vendor page for more information

Q - Will unauthorized vending be tolerated?
A - Unauthorized vending will not be tolerated. Our festivals require all merchants to register with us for an event permit. Selling anything without an authorized festival permit is prohibited and can result in ejection without refund. As with booth spaces, walking passes must be obtained in advance.

Q - What sort of vending will be available at the site?
A - Our All Good 2010 Vendor Villages will showcase clothiers, jewelers, painters, potters, glass artists, special imports, retailers and more. Food concessions will range to serve all tastes from vegan cuisine to the meat loving palettes, and fine microbrews will be available in the concert grounds. All Good has a General Store as well.

Q - Is it too late to apply?
A - No. Applications will be available in a few months. Requests for an Vendor Application form will not be accepted after this time.

MISCELLANEOUS:

Q - How many people do you expect to attend?
A - A lot.

Q - Can my parking space be reserved?
A - Re-Entry is permitted with valid event ID but spaces cannot be reserved.

Q - Can I bring my ATV?
A - No off-road vehicles of any kind will be permitted. You can bring your bicycle.

Q - Can I bring my motorcycle?
A - Sorry, no.

Q - Will there be an ATM?
A - Yes, there will be ATMs in the concert grounds and at the main box office.

Q - I am a band's guest and should be on the guest list. When can I arrive?
A - First, contact your band and make sure you are on the guest list, as you must pay for ticket if you are not. You will need to inquire where to officially check in. You can arrive when the gates open 9:00 am Friday.

Q - If I am on the band's guest list, can I arrive on Thursday?
A - Yes, but you will need to pay for your Early Arrival ticket. The event guest pass does not apply for Early Gate. This also applys for RV's.

Q - What time is the festival over Sunday?
A - Check out our Artist Performance schedule 2 weeks prior to event.

Q - Can we camp Sunday night?
A - Yes, Gates close on Monday . Site must be cleared by noon. Be sure to check out gate hours and re-entry rules.

Q - How is cell phone service?
A - Your range is hit or miss.